Privacy Policy

Hauland PTY Ltd., trading as Grandfire, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information in compliance with the Australian Privacy Principles (APPs).

Information Collection: We collect personal information such as your name, contact details, and purchase history to provide you with the best customer experience and support. This information is collected when you interact with us, such as when you make a purchase, contact customer service, or subscribe to our newsletter.

Use of Information: We use your personal information to:

• Process orders and deliver products.
• Respond to inquiries or customer service requests.
• Improve our services and products based on customer feedback.
• Keep you informed about promotions, products, and updates.

Disclosure of Information: We do not sell or rent your personal information to third parties. We may share your information with authorized dealers, contractors, and logistics partners to fulfill orders and services. We may also disclose your personal information as required by law.

Data Security: We take reasonable steps to ensure the protection of your personal information from unauthorized access, modification, or disclosure.

For more details on our privacy practices or to make an access or correction request, contact us at 📞 +61 3 9999 7431 or ✉️ info@grandfirebbqs.com.au.